Returns & Refund Policy
At Edible Blooms, we strive for perfection in every arrangement; however, due to the perishable nature of our products, returns are handled with care to ensure food safety and customer satisfaction. If your bloom arrives damaged or not as described, please contact us within 24 hours of delivery to initiate a resolution.
Contact Our Team
Email our customer service team within 24 hours of receipt with your order number and clear photographs of the product issues.
Quality Assessment
Our quality control experts will review your claim to determine if the issue occurred during transit or preparation.
Resolution Selection
Depending on the situation, we will offer a complimentary replacement delivery, a store credit, or a partial refund.
Final Processing
Once a resolution is agreed upon, any applicable refunds will be processed back to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing